HDIP 010 Designing a Hoshin Kanri based Business Management System
Hoshin Kanri, a Japanese term that has no direct English Language equivalent is by far the most powerful and effective means of creating a World beating Management system ever conceived.
Hoshin Kanri was not the brainchild of any specific individual but evolved rapidly in the early 1960s following the articulation of a vision by Professor Kaoru Ishikawa.
Professor Ishikawa stated that the essence of Japanese Total Quality Control was to create an organisation which captured the brainpower and job knowledge of every individual in working towards making that company the best in its business.
However it was quickly seen that whilst this was a laudible objective, as it stood, it lacked direction. This is still the problem with TQM in the West today. It is the same for so called Six Sigma programmes, Lean Six Sigma, ISO 9000 based and all of the others. They may all be good in their own way but even the best of them could be described as high powered boats but lacking a rudder they are not going anywhere.
Check out David Hutchins popular book 'Hoshin Kanri - the Strategic Approach to Continuous Improvement' here on line
Hoshin Kanri provides the rudder!
In this unit, the student may if the organisation wishes, actually implement Hoshin Kanri as they learn.
By implementing Hoshin Kanri -
You can help top management:
Create the VISION for the organisation,
MISSION Statements for all functions.
Critical Success Factors and KPIs
Create the Quality Function Deployment Model (QFD) for the organisation and for each function
Develop the Continual Improvement Process at all levels.
Set up the Strategy team at top management level to engage in benchmarking, risk management, competitive strategies, avoidance of 'loose brick' situations.
Establish small group activities through to the workforce.
Create the management closed feedback loop.
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